Privacy Policy & Terms of Service

How we handle your information, and the terms that govern your use of this website

Last updated: 18 August 2026

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Privacy Policy

Biashara Cargo ("we", "us", "our") respects your privacy. We are based in Entebbe, Uganda, and this policy explains what personal information we collect through this website, why we collect it, and how we protect it.

1. Information We Collect

When you use our Contact form or Get a Quote form, we may collect:

  • Full name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Nature of cargo / goods (Get a Quote form)
  • Estimated weight, volume or dimensions (optional, Get a Quote form)
  • Airport of origin and destination (optional, Get a Quote form)
  • Any message or additional information you choose to provide
  • Your IP address, recorded automatically as part of our spam-prevention measures

We do not collect payment details, passwords, or sensitive personal data through these forms.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your enquiry or quote request
  • Prepare and communicate cargo quotations
  • Contact you regarding your shipment
  • Maintain internal business and service records

We do not sell, rent or trade your personal information to third parties for marketing purposes.

3. Cookies & Session Data

This website uses a single functional session cookie to keep the Contact and Get a Quote forms secure, and to keep an administrator signed in within the admin area. We do not currently use advertising or third-party tracking cookies. If we introduce website analytics in future, this policy will be updated to reflect that.

4. Third-Party Services

Certain parts of this website rely on third-party providers to function correctly:

  • Google Maps — to display our location
  • Google Fonts — to load website typography
  • WhatsApp — if you choose to message us via WhatsApp, that conversation is subject to WhatsApp's own privacy policy

These providers may process limited technical data, such as your IP address, in accordance with their own privacy policies.

5. Data Retention

We retain Contact and Get a Quote submissions for as long as reasonably necessary to respond to your enquiry and maintain business records, after which they may be archived or deleted.

6. Your Rights

Under Uganda's Data Protection and Privacy Act, 2019, you have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise any of these rights, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

Terms of Service

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this website.

2. Use of This Website

This website is provided to inform visitors about Biashara Cargo's services and to enable enquiries and quote requests. You agree to use it only for lawful purposes, and not to submit false, misleading or malicious information through any form on this site.

3. Quotes & Service Requests

Submitting a Contact or Get a Quote request through this website does not, on its own, create a binding contract between you and Biashara Cargo. All shipments are subject to a separate written agreement, applicable airline terms and conditions, and relevant customs and aviation regulations. Quoted prices are estimates and may change based on the final, confirmed details of your shipment.

4. Intellectual Property

All content on this website — including text, images, logos and design — is the property of Biashara Cargo unless otherwise stated, and may not be reproduced without our written permission.

5. Limitation of Liability

While we take reasonable care to keep the information on this website accurate and up to date, we make no warranties as to its completeness or accuracy, and we are not liable for any loss arising from reliance on website content. Liability for cargo services themselves is governed separately by our service agreements and applicable law.

6. Governing Law

These Terms of Service are governed by the laws of the Republic of Uganda.

7. Changes to These Terms

We may revise these Terms of Service at any time. Continued use of this website after changes are posted constitutes acceptance of the revised terms.

Questions about this policy?

If anything here is unclear, or you'd like to exercise any of your data rights, get in touch.

Address: P.O. Box 702141, Entebbe, Uganda

Phone: +256-704-799-678

Email: cargo@biashara.co.ug

Contact Us